Specialist Training for Handling Complex People Challenges

Build your capability to handle concerns, complaints, conflict and crises at the front end. Align your responses with international best practice through training grounded in extensive operational experience in investigations, interviewing and navigating high-stakes conversations.

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In-House Workshops

Bespoke trainingĀ delivered onsite anywhere in New Zealand or Australia.

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Open Workshops

Open sessions ideal for individuals or small teams.

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Online Courses

Flexible, self-paced learning for staff induction and professional development.

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Why Basalt Training?

Basalt Training gives leaders the skills to handle concerns, complaints, conflicts and crises with clarity and confidence. Our approach draws on extensive operational experience and ensures your practices are aligned with international best practice. Everything we teach is practical and defensible. When the stakes are high, your people deserve tools they can trust.